Case studies

At INOV Broker, we assist our policy-holders after a fire

The problem

Following a fire, our policy-holder entered a dispute with his insurance company regarding the amount of compensation he should receive for his belongings.

The adjuster estimated the replacement value of the destroyed belongings as of the date of the adjustment report and not as of the date of the fire.

Therefore, the company proposed compensation that was well below market value which led to a loss for our policy-holder.

INOV Broker’s response

INOV Broker set up second adjustment in the presence of all parties in order to reassess the destroyed belongings.

Results

Following the new evaluation, INOV Broker requested that the insurance company compensate our customer based on the evaluation done by our adjuster.

Our policy-holder received a counter-proposal for compensation that was much higher than the preceding one.

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